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Technology partner since 2001, now an AI partner too

Twenty-five years spent inside businesses, understanding how they really work. Everything else grows from there.

The PCDUE main office at Viale Abruzzi 94 in Milan, seen from outside

PCDUE was founded in Milan in 2001 as a specialist in IT support for businesses.

Over the years, our scope has grown more out of client needs than strategy: first infrastructure, then cloud, then cybersecurity, once it became clear that none of these could be managed separately any more.

Today we also develop artificial intelligence products and custom software. That's possible precisely because of what came before: building useful AI means knowing how a business works, where the data lives and what happens when a system goes down. Companies that only make software can imagine these things; we've seen them first-hand.

Maurizio Oliverio founded PCDUE in 2001, after three years at a large IT support company. He started out in hardware, moved into systems and then into security. When we started developing software with AI in 2021, our first client was ourselves.

01 How we work

Three rules that never change

01

First we understand, then we propose

We look at how you work today and propose only what you need, even when the answer is to wait.

02

AI comes in gradually

We start with one process, measure the result, then expand. No leaps in the dark.

03

We build it, we maintain it

The people who built a solution are the ones who keep it running: no isolated systems that nobody knows how to manage later.

In practice

Telling a client an investment can wait is part of the job.

02 Our story

Twenty-five years, one direction

2001
The beginning

PCDUE opens in Milan as a specialist in IT support for businesses.

2008
Branching out

Our scope extends to infrastructure, cloud and cybersecurity, following our clients' needs.

2010
New offices

A move to larger premises in Milan, to grow the team and the business.

2012
The security team

A dedicated cybersecurity team is formed, with its own in-house expertise rather than relying on third parties.

2013
Official partnerships

GRENKE comes on board for operating leases. From 2016, NinjaOne, Synology, SentinelOne and Google join them.

2021
First steps with AI

Internal experiments in AI-assisted software development begin, with PCDUE as the first client.

2026
The products

MyBot, MyVoice and MyQR launch: from internal experiments to products sold to businesses.

03 The team

Twenty people, one team

System administrators, security testers, developers, QA and administration. Every client company has a dedicated technician, and NinjaOne monitoring alerts us to disk, backup and update issues before they become a problem: that's how we look after around 3,200 devices.

Management4 people

  • Maurizio Oliverio, Founder and CEO · PCDUEMaurizio OliverioFounder and CEO
  • Stefano Parasiliti, Business Manager · PCDUEStefano ParasilitiBusiness Manager
  • Saurav Shriwastav, Project Manager · PCDUESaurav ShriwastavProject Manager
  • Hem Raj Awasthi, Team Leader · PCDUEHem Raj AwasthiTeam Leader

Systems3 people

  • Marco Andolfi, Senior System Administrator · PCDUEMarco AndolfiSenior System Administrator
  • Supriya Kottalage, System Administrator · PCDUESupriya KottalageSystem Administrator
  • Marco Grandi, Junior Technician · PCDUEMarco GrandiJunior Technician

Security2 people

  • Simone Colnaghi, Senior Security Tester · PCDUESimone ColnaghiSenior Security Tester
  • Alessio Oliverio, Junior Security Tester · PCDUEAlessio OliverioJunior Security Tester

AI3 people

  • Sashank Baral, AI Engineer · PCDUESashank BaralAI Engineer
  • Sarthak Basnet, AI Engineer · PCDUESarthak BasnetAI Engineer
  • Sandeep Joshi, AI Engineer · PCDUESandeep JoshiAI Engineer

Development4 people

  • Nabin Chaudhary, Senior Frontend Engineer · PCDUENabin ChaudharySenior Frontend Engineer
  • Abhishek Shakya, Frontend Developer · PCDUEAbhishek ShakyaFrontend Developer
  • Amit Singh, Junior Backend Developer · PCDUEAmit SinghJunior Backend Developer
  • Bimala Gadtaula, UI/UX Designer · PCDUEBimala GadtaulaUI/UX Designer

QA2 people

  • Komal Bhattarai, QA Engineer · PCDUEKomal BhattaraiQA Engineer
  • Davide Oliverio, QA junior · PCDUEDavide OliverioQA junior

Administration2 people

  • Zaira Gandin, Senior Office Administrator · PCDUEZaira GandinSenior Office Administrator
  • Elena Maggi, Office Administrator · PCDUEElena MaggiOffice Administrator
04 Partners and certifications

Official partners and certifications

Zyxel- and Fortinet-certified technicians, and developers with programming language certifications. PCDUE is a member of the Microsoft AI Cloud Partner Program.

GRENKEOperating leases for business hardware and technology
NinjaOnePC and smartphone management, backup and remote support
SynologyNAS, storage and backup for business data
SentinelOneAI-powered protection for PCs and servers, integrated with NinjaOne
GoogleGoogle Workspace and cloud services for businesses
TIMENETInternet connectivity, voice and services for businesses

Trademarks and logos belong to their respective owners. The Synology logo is a trademark of Synology, Inc., registered in the Republic of China (Taiwan) and other regions.

Technologies we work with every day

Microsoft, Dell, HP, Lenovo, Cisco, Fortinet, Zyxel, Veeam, Acronis, AWS, NVIDIA, Oracle, Nextcloud.

Let's get to know each other

Forty-five minutes to tell us about your company. We'll tell you clearly what's urgent and what isn't.