Understand first, propose after
We look at what the business actually needs and propose solutions that hold up over time. Telling a customer that an investment can wait is part of the job.
About us
Technology partner since 2001, now an AI partner too
Twenty-five years spent inside businesses, understanding how they really work. Everything else grows out of that.
PCDUE was founded in Milan in 2001 as a specialist in IT support for businesses. Over the years the scope widened because customers needed it, not because of a marketing strategy: first IT infrastructure, then cloud, then cybersecurity, once it became clear that none of these things could be managed separately any more.
Today we also develop artificial intelligence products and custom software. It is the step that defines us most, and it is possible precisely because of what came before: building useful AI means knowing how a business really works, where the data sits and what happens when a system stops. People who only write software imagine these things; we have seen them.
How we work
Our mission
To take businesses from traditional IT services to applied artificial intelligence, along a gradual, understandable path instead of a leap in the dark.
Our vision
IT and AI skills inside the same team, to avoid isolated solutions that nobody then knows how to maintain. An ecosystem, not a collection of tools.
The journey
- 2001
The beginning
PCDUE opens in Milan as a specialist in IT support for businesses.
- 2008
Widening the scope
The scope extends to IT infrastructure, cloud and cybersecurity, following what customers need.
- 2010
The new office
The move to a larger office in Milan, to grow the team and the work.
- 2012
The security team
The group dedicated to cybersecurity is created, with its own skills rather than ones borrowed from third parties.
- 2013
The official partnerships
GRENKE arrives for operating lease. From 2016 NinjaOne, Synology, SentinelOne and Google are added.
- 2021
First steps with AI
Internal experiments begin in software development with artificial intelligence, using PCDUE as the first customer.
- 2026
The products
MyBot, MyVoice and MyQR are released: from internal experiments to products sold to businesses.
PCDUE at a glance
- Custom AI solutions delivered
- 38
- Companies we work with
- Around55
- Devices under management
- Around3,200
- People dedicated to software development
- 10
- Average length of a relationship
- 6 years
- Certifications and skills
- Zyxel, Fortinet, Microsoft AI Cloud Partner Program and programming languages
The team
Twenty people across systems engineers, developers, security testers and administration. The skills needed to follow a customer from IT infrastructure through to software, without relying on third parties for the important steps.
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Maurizio Oliverio Founder and CEO Management -
Stefano Parasiliti Business Manager Management -
Saurav Shriwastav Project Manager Management -
Hem Raj Awasthi Team Leader Management -
Zaira Gandin Senior administration Administration -
Elena Maggi Administration Administration -
Marco Andolfi Senior System Administrator Systems -
Supriya Pradeep Kottalage System Administrator Systems -
Marco Grandi Junior technician Systems -
Simone Colnaghi Senior Security Tester Security -
Alessio Oliverio Junior Security Tester Security -
Sashank Baral AI Engineer AI -
Sarthak Basnet AI Engineer AI -
Sandeep Joshi AI Engineer AI -
Nabin Chaudhary Senior Frontend Engineer Development -
Abhishek Shakya Frontend Developer Development -
Amit Singh Junior Backend Developer Development -
Komal Raj Bhattarai QA Engineer Development -
Bimala Gadtaula UI/UX Designer Development
Official partners of GRENKE, NinjaOne, Synology, SentinelOne, Google and TIMENET
Support
Frequently asked questions
Do you work with private individuals as well?
No. The service is aimed at the business market: businesses, SMEs, self-employed professionals, shops, professional practices and organisations that need a structured technology partner.
What approach do you take on projects?
The approach starts from the real context: infrastructure, users, processes, existing tools, risks, priorities and business objectives.
How big is PCDUE?
We are a team of twenty people across systems engineers, developers, security testers, project management and administration. A size that allows specialist skills in house and, at the same time, knowing the companies we work with by name.
How can an IT company also develop software and AI?
It is the natural path for anyone who knows the infrastructure. We started in 2021 with internal projects, using ourselves as the first customer, and the products we sell today came out of that. Developing AI without understanding systems, data and security leads to solutions that do not hold up inside a business.
Ready to begin?
Tell us the process you want to improve. We will review your request and help you find the best path.