What it costs to work with us
Our starting rates, set out clearly. The final figure depends on how many workstations, servers and hours you need: this is the starting point.
In IT support, the price depends on how many workstations, servers and hours you need.
Here you'll find the starting point, which plan to choose and what pushes the figure up or down.
All prices exclude VAT. We work with companies, professional firms and self-employed professionals registered for VAT, with no minimum number of workstations.
Three ways to work together
The monthly fee covers the whole year at a fixed price, prepaid hours are used as and when needed, and ad hoc support has the highest hourly rate.
Monthly fee
The plan we use with most of our clients. Every workstation is managed and monitored with NinjaOne.
- Continuous monitoring of workstations and servers
- System and security updates managed by us
- Remote support included
- Priority on urgent issues
- Response within 8 working hours
€13 is the rate for the largest fleets: the price per workstation goes down as the number goes up.
Who it's forAnyone who wants their IT looked after all year round, with no surprises on the invoice. Minimum term one year, 30 days' notice to cancel.
Prepaid hours
A bundle of hours bought in advance and used when needed. The more hours it contains, the lower the hourly rate.
- Same people, same response times and same priority on urgent issues as the monthly fee
- Valid for support, systems administration and small projects
- Usage fully reported
- No minimum term
€52 is the rate for the largest bundle.
Who it's forAnyone with stable infrastructure and occasional needs: quiet months, then a busy week.
Ad hoc support
No contract, on call. It's the highest hourly rate: if you call us often, you'll spend less with prepaid hours or the monthly fee.
- No contract, no commitment
- Remote or on site
A quote before we start on longer jobs.
Who it's forAn isolated fault, a second opinion on a problem or a one-off job.
Not sure which plan is right for you? We'll tell you on a free call.
Book a free callWhen the question is “am I heading in the right direction?”
Consultancy
Half a day with one of our senior systems engineers: infrastructure, security posture, a project, a migration or a supplier to assess.
- On site or remote
- Final report with analysis and priorities
- Deducted from the quote if a project follows
Custom software and AI
Business software, an integration, an automation, an AI assistant on your data: every project has a different shape and a different price.
- Free feasibility study
- Cost range from the first meeting
- Phased development, with interim releases
Websites
Three fixed prices: €499, €799 or €999 + VAT, live in 5, 7 or 10 days from when we receive your materials.
- Showcase, Two languages or Complete
- AI bot for visitors in every plan
- Optional maintenance from €19/month; hosting and domain not included
Public price list
Ready-made products, with nothing to install on your premises: paid monthly or annually.
MyBot
AI assistant that answers on your website. The Starter plan is free forever; paid plans come with a 14-day free trial.
- Starter: free, 60 messages a month
- Silver: €89/month, 1,500 messages
- Gold: €159/month, 3,000 messages
- Platinum: €199/month, 5,000 messages and CRM
MyVoice
AI switchboard in two products, MyVoice Accolgo – AI switchboard for restaurants and hospitality by PCDUE and MyVoice Rispondo – AI switchboard for businesses and support by PCDUE, with the same plans.
- MyVoice: €99/month, 1,000 minutes
- MyVoice Plus: €249/month, 3,000 minutes, with summaries and transcripts
- Extra minutes: €0.09 per minute
- Free trial: 30 days or 100 minutes
MyQR
Menus and services via QR code, with no app to download. We handle activation.
- Beach clubs: €400/year
- + €200 one-off activation fee
- Other sectors: on request
Our terms, clearly stated
Questions about pricing
How much does IT support cost for a business?
It depends on the plan. With the monthly fee, prices start from €13 per workstation per month; with prepaid hours, from €52 an hour; ad hoc support without a contract costs €90 an hour. All prices exclude VAT.
How does the per-workstation monthly fee work?
You pay a monthly amount for each managed workstation. The workstation is monitored with NinjaOne, updates are taken care of by us and remote support is included. The amount per workstation goes down as the number of workstations goes up: €13 is the rate for the largest fleets.
Is there a minimum term for the monthly fee?
Yes, one year, with 30 days' notice required to cancel. Prepaid hours have no minimum term, and ad hoc support requires no contract.
Can we get support without signing a contract?
Yes. Ad hoc support costs €90 an hour + VAT and requires no contract. It's the most expensive option per hour: if you call us regularly, you'll spend less with prepaid hours or the monthly fee.
Is there a minimum number of workstations?
No. There's no minimum number of workstations or hours. The only requirement is a VAT number: we don't work with private individuals.
Are the AI product prices the ones you publish?
Yes. MyBot has a free-forever plan and plans at €89, €159 and €199 a month. MyVoice starts from €99 a month, with a free trial of 30 days or 100 minutes. MyQR for beach clubs costs €400 a year plus a one-off €200 activation fee.
A tailored quote
Tell us how many workstations and servers you have, and what's causing you the most trouble today. You'll get a real figure.