IT services
All your business technology, one point of contact
Support, infrastructure, security and business continuity managed together, not by separate suppliers passing the responsibility back and forth.
Most IT problems in a business do not start with a fault. They start because nobody has the full picture. Whoever supplied the computers does not talk to whoever runs the network, whoever installed the management system does not know how the backup is configured, and when something stops the chain of phone calls begins.
PCDUE works the other way round. We look after the infrastructure, the devices, the security and the data as one system, with a single contact who knows your business and answers for all of it. Since 2001, with clients ranging from the professional practice to the established SME.
The services
IT support
Remote and on-site support for workstations, servers, email and networks, with a technician who already knows your infrastructure and does not start from scratch every time.
Infrastructure
The infrastructure is what holds everything else up. When it is done well nobody notices it: that is the result we are after.
Hardware
We do not sell boxes. We supply machines chosen for the work you need to do on them, already configured and fitted into your infrastructure.
Leasing
Laptops, servers, firewalls and workstations paid for on a monthly fee. The capital stays in the business and the technology refresh is planned instead of endured.
Cybersecurity
There is no security package that is the same for everyone. There is the one that protects the data you really hold, from the threats that really concern you.
Monitoring
A disk about to fail, a backup that has been failing for three days, an update never installed: these are faults that announce themselves. You just have to look.
Cloud and backup
Email, files and applications in the cloud, with a backup that has really been tested. Because the question is not whether you save the data, it is how long it takes to get it back up.
Consulting
Before buying something, work out whether it is needed. The most useful part of our job is often telling a client that an investment can wait.
Support
Frequently asked questions
Is support available outside Milan?
Yes. Much of the work can be handled remotely. For physical work, installations or on-site checks, we mainly cover Milan and Lombardy.
Can I take just one service, or do I have to take them all?
You can start with a single service. Many clients begin with support or backup and over time hand us the rest, once they see that having one point of contact makes the work simpler.
What kind of businesses do you look after?
SMEs, shops, offices, professional practices, businesses in finance and in private healthcare. Businesses that need reliable technology without having an in-house IT department.
Do I need an ongoing contract?
No. We handle both one-off jobs and ongoing support contracts. A contract is worth it when a business wants continuity, priority on urgent jobs and orderly management, not when you need a one-off repair.
Ready to begin?
Tell us the process you want to improve. We will review your request and help you find the best path.