01
AI and SaaS products
AI products developed by PCDUE, ready to switch on to answer customers, handle calls and make content accessible.
Explore the products- Public price list
- Nothing to install
AI products, custom software, IT AI, software and IT that help your business grow
We build SaaS products and custom AI solutions, and we look after your IT and cybersecurity. Since 2001.
What we do
Three areas of expertise, one partner
We build AI products and custom software, and run them on secure, managed IT infrastructure.
02
Custom software and AI
We design and build software around your business processes, with AI where it brings real value.
Talk about your project- Custom AI
- API integrations
- Automation
- Management systems and web apps
- Your data
- In line with the GDPR
- Documentation included
03
IT and cybersecurity
Since 2001 we have managed, monitored and protected business IT infrastructure, remotely and on-site.
Explore IT servicesSolutions
PCDUE solutions
Ready-to-use AI products and managed IT services from the same team, covering everything your business needs.
SaaS products
IT and cybersecurity
MyBot
AI assistant for your website
PCDUE’s AI platform for businesses that want to offer instant answers, capture business opportunities and improve the experience on their website.
Hi, how can I help?
Do you also provide support at our office?
Yes, we work both remotely and on-site. Would you like to leave your details so we can get back to you?
Type a message
Illustrative screen
- Instant answersVisitors find information right away, at any hour.
- New opportunitiesPromising requests become leads you can follow up.
- Better experienceLess waiting, fewer forms, more useful conversations.
MyVoice
AI phone receptionist, 24/7
Answers calls 24/7, manages bookings, answers customer questions and intelligently routes calls in multiple languages.
CallerGood evening, I’d like to book a table for Saturday night.
MyVoiceOf course. For how many people, and at what time?
CallerFour people, at nine.
Booking saved
Illustrative screen
- Always reachableIt answers after hours, and while you are already on the phone.
- Bookings handledCollects and organises bookings during the call.
- Multiple languagesSpeaks with callers in their language and routes the call to the right person.
MyQR
Accessible menus and content
MyQR follows the Web Content Accessibility Guidelines, so every element is truly usable, including by people with visual impairments.
Large textHigh contrast
Starters
First courses
Main courses
Desserts
Illustrative screen
- WCAG criteriaStructure, contrast and sizing designed for accessibility.
- Usable by everyoneContent accessible to people with visual impairments.
- Just scanCustomers browse the content on their own phone.
IT support
Remote and on-site support
Remote and on-site support, with urgent requests picked up immediately, for users, workstations and applications.
Network printer unreachableResolved
New laptop setupIn progress
VPN access from homeResolved
Mailbox fullResolved
Illustrative screen
- Remote and on-siteWe work remotely or directly at your office.
- Urgent jobs firstOn urgent requests the first step is immediate, remotely.
- One point of contactA team that already knows your business.
Infrastructure
Servers, networks, WiFi and firewalls
Servers, networks, WiFi and firewalls designed, installed and managed to keep interruptions to a minimum.
ERP serverOnline
Ground floor switchOnline
Access pointOnline
Archive NASOnline
Illustrative screen
- DesignInfrastructure sized to real needs.
- InstallationOrderly, documented commissioning.
- ManagementMaintenance and updates over time.
Hardware
Supply and operating lease
Professional hardware supply, chosen for business use and delivered already set up.
Sales team laptopsDelivered
Meeting room displaysDelivered
Office firewallActive
Archive NASActive
Illustrative screen
- Professional hardwareWorkstations, servers and network gear chosen for business use.
- Delivered set upData transferred and the machine ready to work.
- Ready to useSetup and installation included in the project.
Leasing
Operating lease for business hardware, monthly fee
Professional hardware paid monthly instead of bought outright: predictable costs, capital left free and a planned technology refresh. With GRENKE, as an official GRENKE partner.
12 office laptopsApproved
Site server and NASUnder review
Firewall and access pointsApproved
Design workstationsUnder review
Illustrative screen
- Predictable feeA fixed monthly cost instead of an upfront investment.
- Up-to-date technologyRefresh is planned, not endured.
- Not just computersServers, firewalls, switches, NAS and workstations.
Cybersecurity
Network, device and data protection
Protection for networks, devices and data with a practical, well-structured approach.
Perimeter firewallActive
Security updatesInstalled
VPN accessChecked
Email protectionActive
Illustrative screen
- Protected networkFirewalls, VPNs and access configured with care.
- Secure devicesWorkstations and servers updated and protected.
- Data kept safeClear rules on who can access what.
Monitoring
Many issues fixed before downtime
Continuous system monitoring to identify and resolve issues before they affect your business.
Server disk spaceNormal
Internet connectionNormal
Server room temperatureNormal
Website certificateExpiring
Illustrative screen
- Continuous monitoringServers, network and devices always watched.
- Preventive actionAnomalies handled before they become failures.
- Less downtimeYour team keeps working.
Cloud and backup
Protected data, business continuity
Microsoft 365, Google Workspace, cloud and backup to protect data and get work going again quickly.
File server backupCompleted
Microsoft 365 mailboxesCompleted
ERP systemCompleted
New Workspace userEnabled
Illustrative screen
- Microsoft 365 and WorkspaceUsers, mail and sharing managed methodically.
- Scheduled backupsRegular, checked data copies.
- Business continuityRecovery plans so work keeps going.
Consulting
Technical choices with clear goals
Analysis, priorities and well-reasoned technical choices, starting from your business goals.
Current state analysisCompleted
Priority definitionCompleted
Email migration to cloudIn progress
Network security reviewPlanned
Illustrative screen
- AnalysisWe understand how your business really works.
- PrioritiesWhat to do first, what next, and why.
- ProjectA clear path with measurable goals.
Technologies
Official partners and technologies
The platforms and hardware we use to design, manage and protect our clients’ IT infrastructure.
Official partners
Operating lease for business hardware and technology.
Endpoint management and device monitoring.
NAS, storage and backup for business data.
AI-powered advanced endpoint protection.
Google Workspace and cloud services for business.
Technology and hardware we work with every day
- MicrosoftCloud and productivity
- DellServers and workstations
- HPWorkstations and printing
- CiscoNetworking
- FortinetFirewall and network security
- ZyxelNetworking and WiFi
- VeeamBackup and continuity
- AcronisBackup and data protection
- AWSCloud
- NVIDIAGPU and AI
- OracleDatabase and cloud
- NextcloudCollaboration
IT support
IT support that knows your business
Remote and on-site support, with urgent requests picked up immediately. A team that looks after users, workstations and applications every day.
- Remote and on-site
- Urgent jobs first
- One point of contact
Network printer unreachableResolved
New laptop setupIn progress
VPN access from homeResolved
Mailbox fullResolved
Security
Security and continuity, every day
Firewalls, updates, backups and proactive monitoring: many issues are found and fixed before they stop your work.
- Protected network
- Secure devices
- Data kept safe
Perimeter firewallActive
Security updatesInstalled
VPN accessChecked
Email protectionActive
Advantages
Why choose PCDUE
We don’t sell technology for its own sake: we start from your business goals.
Since2001
Twenty-five years of IT experience at the service of businesses.
Experience that turns into operational continuity.
A single partner
IT, cybersecurity and AI handled by one team.
Average client relationship
People who choose us stay. It is the most honest measure of how we work.
Devices under management
Workstations, servers and network gear monitored and updated every day.
Security built in
Protection designed into every solution from day one.
AI connected to your systems
Integration with CRM, ERP and business applications.
Clients
Trusted by companies and organisations
What our clients say about working with us.
With PCDUE’s Custom AI our teams find the information they need quickly. We work together better and the everyday job runs more smoothly.
They strengthened our security with a practical, well-structured approach. Our network, devices and data are better protected today.
Knowing the infrastructure is in good hands lets us stay focused on our mission.
For a call centre, IT that stops means work that stops. Fast response times, constant monitoring and solid infrastructure keep us running every day.
Fast and competent. Our systems are in good hands.
They protect the systems without complicating what we do every day. For us that is what matters most.
Reliable infrastructure and responsive support kept the exhibition running, leaving the team free to look after visitors.
A technology partner we trust: the systems work and we get on with our own craft.
Support
Frequently asked questions
What does PCDUE do?
PCDUE provides IT support, cybersecurity, IT infrastructure management, cloud services, professional hardware and artificial intelligence solutions for businesses, SMEs, professional practices and organisations.
What technology services are available?
The main services cover IT support, server and network management, cybersecurity, backup, cloud, professional hardware, operating leases and the development of AI solutions.
Can I have a single point of contact for IT, security and AI?
Yes. The aim is to be a single technology partner, managing IT support, infrastructure, cybersecurity, hardware and AI solutions in a coordinated way.
What is the advantage of having an ongoing IT partner?
An ongoing partner knows the business’s infrastructure, users, problems and priorities, which reduces response times, errors, downtime and improvised technology decisions.
Can you handle both one-off projects and ongoing support?
Yes. Work can be organised as one-off jobs, specific projects, annual subscriptions or prepaid blocks of hours, depending on operational needs.
Why choose one technology partner instead of separate suppliers?
A single partner reduces fragmentation, conflicts between suppliers, management time and unclear responsibilities. IT, security, hardware and AI are coordinated from one point of view.
Ready to begin?
Tell us the process you want to improve. We will review your request and help you find the best path.