Milan · since 2001 · for SMEs and professional firms

PCDUE: IT partner in Milan for SMEs and firms. One team.

We protect what you have. We build what you're missing.

AI · IT support · Cybersecurity · Custom software · Websites

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For SMEs and professional firms: one point of contact for all your technology.

We manage support, network, security and data as a single system, and we build the AI and software that run on top of it. When something stops working, you call one number: MyVoice Rispondo, our AI switchboard, takes your request and passes it to the technician who looks after your company. No passing the buck between suppliers.

02 Results

Figures measured by our clients

Two of the 38 Custom AI projects we've delivered.

Custom AI

Fire safety technical reports: AI writes the first draft

The AI prepares a draft of the reports to be submitted to the fire brigade and filed with the local council, working from the project and from national and regional regulations. SFRE's technical staff check the draft and sign it.

−90%
errors in reports
−60%
preparation time
“With PCDUE's Custom AI solution, our teams can quickly access the information they need. We collaborate better and day-to-day work is more efficient.”Filippo Salis, CEO, SFRE
Custom AI

Sales calls, handled by AI

It answers questions about vehicles for sale, puts calls through to the right person, calls customers back when their car is ready and books appointments.

3 → 1
people on the phones
−60%
incoming calls passed to a person

Three people used to answer the phone. Now one is enough for the cases the AI doesn't handle, and the line is no longer engaged.

03 Why PCDUE

What changes when you work with us

01

Prices up front

Monthly fee from €13 per workstation, websites from €499, AI products at list price. You know the ballpark before you even call us.

02

All in the same team

System administrators, security testers and AI developers work side by side. We don't hand the critical steps over to third parties.

03

Clients stay with us

We look after around 55 companies, and the average client relationship lasts six years.

04

We'll also say no

If an investment can wait, or if you don't need us, we'll tell you on the very first call.

PCDUE at a glance

~55
Companies supported
~3,200
Devices managed
6 years
Average client relationship
38
Custom AI projects delivered
20
People on the team
4.8
Google average, 80 reviews
Why IT and AI together

To build AI that holds up in a real business, you need to know what happens when a system goes down. We've been seeing it for twenty-five years.

Rack cabinets with servers and fibre cabling in a server room
Technician working at a keyboard in a server room, between rack cabinets and cables
Tidy cabling in a rack cabinet: bundles of network cables tied with Velcro running to the patch panels
05 Clients

Who has chosen us

A few of the clients we look after, in their own words.

With PCDUE’s Custom AI solution, our teams get to the information they need quickly. We collaborate better and our day-to-day work is more efficient.

Filippo SalisCEO

They strengthened our security with a practical, well-structured approach. Our network, devices and data are better protected today.

Lorenzo AltheimerCEO

Knowing our infrastructure is in good hands lets us stay focused on our mission.

Paolo BrayDirector

For a call centre, IT that stops means work that stops. Fast response times, constant monitoring and solid infrastructure keep us up and running every day.

Marco OgliengoFounder

Fast and competent. Our systems are in good hands.

Alessandro SilanoCEO

They protect our systems without complicating our everyday work. For us, that’s what matters most.

Ven. Thamthog RinpocheMonk in charge

Reliable infrastructure and responsive support kept the exhibition running, leaving the team free to look after visitors.

Maria Grazia MatteiDirector of the “PIXAR. 25 Years of Animation” project

A technology partner we trust: the systems work, and we can focus on our own job.

Luigi Mario PoliOwner

From Google reviews

4.8
out of 5 · Google · 80 reviews

These are public reviews: see for yourself.

See them on Google
“Professionalism, expertise and reliability set Maurizio and his team apart.”
Claudia MarraGoogle review · 5 out of 5
“[…] we've become regular clients. They're always quick, skilled and helpful – everything we're looking for.”
Marina PratesiGoogle review · 5 out of 5
“Prompt and precise support. Our office called them about a small problem, and it was still resolved in next to no time. A well-deserved 5 stars from us.”
Concita CappellettiGoogle review · 5 out of 5
“[…] Seriousness, professionalism and above all honesty. I spoke with Maurizio, who was very kind and full of advice (completely disinterested!), even on buying a new laptop. If I need help again I will certainly turn to them!”
Matteo BaieraGoogle review · 5 out of 5
“Professional, cooperative and trustworthy.”
Mario VianelloGoogle review · 5 out of 5
“We needed work done in August that couldn’t wait until September. They fixed it – I have to say I’m satisfied overall on several counts. Thanks also for the explanations at the end.”
Giuseppe ParasilitiGoogle review · 5 out of 5
“A POSITIVE experience, they’re there when you need them, see you soon”
Franco CaselliGoogle review · 5 out of 5
“Speed, expertise and extreme kindness. Punctual service that solves the problem! A really great find. They solved my problem with incredible speed, I highly recommend them.”
Letizia 1981Google review · 5 out of 5
“Expertise and kindness”
Michela MorganaGoogle review · 5 out of 5
“[…] Excellent service, fast and well prepared. I confirm it again after a few years […]”
Alessandro CandioGoogle review · 5 out of 5

Original reviews in Italian.

06 Partners

Official partners

The platforms, leasing and connectivity we use to design, manage and protect our clients' infrastructure.

GRENKEOperating leases for business hardware and technology
NinjaOnePC and smartphone management, backup and remote support
SynologyNAS, storage and backup for business data
SentinelOneAI-powered protection for PCs and servers, integrated with NinjaOne
GoogleGoogle Workspace and cloud services for businesses
TIMENETInternet connectivity, voice and services for businesses

Trademarks and logos belong to their respective owners. The Synology logo is a trademark of Synology, Inc., registered in the Republic of China (Taiwan) and other regions.

Technologies we work with every day

Microsoft, Dell, HP, Lenovo, Cisco, Fortinet, Zyxel, Veeam, Acronis, AWS, NVIDIA, Oracle, Nextcloud.

Tell us what isn't working

Forty-five minutes by phone or video call, free of charge. You'll come away with your priorities in order, even if we don't end up working together.