AI and SaaS products
Ready to switch on: customer answers, calls handled, accessible content.
For companies, practices and shops AI, custom software, IT and cybersecurity. One technology partner.
We build, run and protect your company’s technology. You focus on your work, we take care of the rest.
- Since 2001in Milan
- 20professionals
- 3,200devices managed
- 6 yearsaverage relationship
- 4.8on Google
What we do
Three areas that work together
We build AI products and custom software, and run them on secure, managed IT infrastructure.
Custom software
Built around your processes, with AI where it brings real value.
- Your data
- In line with the GDPR
- Documentation included
IT and cybersecurity
Since 2001 we manage and protect the infrastructure, remotely and on-site.
SaaS products
Three AI products, ready to use
One answers on your website, one on the phone, and one makes menus and content accessible.
MyBot
AI assistant for your website
PCDUE’s AI platform for businesses that want to offer instant answers, capture business opportunities and improve the experience on their website.
Hi, how can I help?
Do you also provide support at our office?
Yes, we work both remotely and on-site. Would you like to leave your details so we can get back to you?
Type a message
Illustrative screen
- Instant answersVisitors find information right away, at any hour.
- New opportunitiesPromising requests become leads you can follow up.
- Better experienceLess waiting, fewer forms, more useful conversations.
MyVoice
AI phone receptionist, 24/7
Answers calls 24/7, manages bookings, answers customer questions and intelligently routes calls in multiple languages.
CallerGood evening, I’d like to book a table for Saturday night.
MyVoiceOf course. For how many people, and at what time?
CallerFour people, at nine.
Booking saved
Illustrative screen
- Always reachableIt answers after hours, and while you are already on the phone.
- Bookings handledCollects and organises bookings during the call.
- Multiple languagesSpeaks with callers in their language and routes the call to the right person.
MyQR
Accessible menus and content
MyQR follows the Web Content Accessibility Guidelines, so every element is truly usable, including by people with visual impairments.
Large textHigh contrast
Starters
First courses
Main courses
Desserts
Illustrative screen
- WCAG criteriaStructure, contrast and sizing designed for accessibility.
- Usable by everyoneContent accessible to people with visual impairments.
- Just scanCustomers browse the content on their own phone.
Hi, how can I help?
Do you also provide support at our office?
Yes, we work both remotely and on-site. Would you like to leave your details so we can get back to you?
Type a message
Illustrative screen
Technologies
Official partners and technologies
The platforms and hardware we use to design, manage and protect our clients’ IT infrastructure.
Official partners
Operating lease for business hardware and technology.
PC and phone management, backup and remote support.
NAS, storage and backup for business data.
AI endpoint protection, built into NinjaOne.
Google Workspace and cloud services for business.
Internet connectivity, voice and services for businesses.
Technology and hardware we work with every day
- MicrosoftCloud and productivity
- DellServers and workstations
- HPWorkstations and printing
- CiscoNetworking
- FortinetFirewall and network security
- ZyxelNetworking and WiFi
- VeeamBackup and continuity
- AcronisBackup and data protection
- AWSCloud
- NVIDIAGPU and AI
- OracleDatabase and cloud
- NextcloudCollaboration
IT support
IT support that knows your business
Remote and on-site support, with urgent requests picked up immediately. A team that looks after users, workstations and applications every day.
- Remote and on-site
- Urgent jobs first
- One point of contact
Network printer unreachableResolved
New laptop setupIn progress
VPN access from homeResolved
Mailbox fullResolved
Security
Security and continuity, every day
Firewalls, updates, backups and proactive monitoring: many issues are found and fixed before they stop your work.
- Protected network
- Secure devices
- Data kept safe
Perimeter firewallActive
Security updatesInstalled
VPN accessChecked
Email protectionActive
Behind the scenes
When an office is working, somewhere a switch is on.
It is the part of the work nobody sees: tidy cabling, up-to-date devices, configurations written down. You only notice it when it is missing, which is why we look after it.
Advantages
Why choose PCDUE
We don’t sell technology for its own sake: we start from your business goals.
Since 2001 serving businesses
Twenty-five years of IT experience that turns into operational continuity.
1 partner for IT, security and AI
No finger-pointing between suppliers: you always know who to call.
6 years of working together, on average
People who choose us stay. It is the most honest measure of how we work.
Clients
Trusted by companies and organisations
What our clients say about working with us.
With PCDUE’s Custom AI our teams find the information they need quickly. We work together better and the everyday job runs more smoothly.
They strengthened our security with a practical, well-structured approach. Our network, devices and data are better protected today.
Knowing the infrastructure is in good hands lets us stay focused on our mission.
For a call centre, IT that stops means work that stops. Fast response times, constant monitoring and solid infrastructure keep us running every day.
Fast and competent. Our systems are in good hands.
They protect the systems without complicating what we do every day. For us that is what matters most.
Reliable infrastructure and responsive support kept the exhibition running, leaving the team free to look after visitors.
A technology partner we trust: the systems work and we get on with our own craft.
Support
Frequently asked questions
What does PCDUE do?
PCDUE develops AI products, custom software and business websites, and provides IT support, cybersecurity, IT infrastructure management, cloud services and professional hardware for businesses, SMEs, professional practices and organisations.
Can I have a single point of contact for IT, security and AI?
Yes. The aim is to be a single technology partner, managing IT support, infrastructure, cybersecurity, hardware and AI solutions in a coordinated way.
What is the advantage of having an ongoing IT partner?
An ongoing partner knows the business’s infrastructure, users, problems and priorities, which reduces response times, errors, downtime and improvised technology decisions.
Can you handle both one-off projects and ongoing support?
Yes. Work can be organised as one-off jobs, specific projects, annual subscriptions or prepaid blocks of hours, depending on operational needs.
Ready to begin?
Tell us what you want to improve, protect or simplify. We start from your needs and identify the right solution.