SaaS products

AI ready to switch on, built by us

Three products born from real needs of our customers, each solving one specific problem and going live without a project behind it.

Some problems repeat themselves in exactly the same way across different businesses: the website that answers nobody outside office hours, the phone ringing unanswered while everyone is working, public information that a person with a visual impairment cannot read. These do not need a custom project: they need a tool that is already built, and built well.

MyBot, MyVoice and MyQR came out of exactly that. They are our own products, we develop them and we maintain them. We also use MyBot and MyVoice ourselves at PCDUE, every day. Each has its own space where you can try it, see the terms and switch it on.

Support

Frequently asked questions

Can AI help the sales team?

Yes. It can support the sales team with lead qualification, preparing replies, analysing requests, follow-ups, summarising conversations and creating personalised materials.

Should AI say that it is an artificial intelligence?

Yes. When it interacts with users, customers or citizens it must be stated clearly and naturally that this is an AI system, rather than giving the impression that it is a real person: it is an obligation under Article 50 of the AI Act.

What AI products can be built for a business?

We can develop AI assistants for websites, advanced chatbots, AI phone assistants, internal assistants, request classification systems, document automation tools, AI agents and solutions integrated into processes.

What is an AI assistant for websites?

It is a tool built into a website that answers users’ questions, guides them through the site, collects contact details and helps turn visits into better qualified enquiries.

What is an advanced AI chatbot?

It is a chatbot that does not rely only on predefined answers, but uses company content, documents, FAQs and specific instructions to give more relevant and useful replies.

What is an AI phone assistant?

It is a voice system based on artificial intelligence that can answer calls, understand requests, collect information, provide answers and transfer or summarise the conversation.

Can you create different AI assistants for different departments?

Yes. You can create separate AI assistants for sales, technical support, administration, customer service, management, HR or back office, each with its own sources and rules.

Can several AI products be connected to each other?

Yes. A website assistant, an AI phone assistant, a message management system and a knowledge base can share information and work together.

Can AI work 24 hours a day, 7 days a week?

Yes. An AI system can be available outside office hours too, but it is important to decide which requests it can handle on its own and which it should only collect or pass on.

How long does it take to build an AI product?

It depends on the complexity, the integrations, the data available and the level of automation required. A simple project can start from a first use case, while more integrated solutions need analysis and development in stages.

How much does it cost to develop an AI solution?

The cost depends on objectives, data, integrations, channels, security, automation and the level of customisation. That is why it is useful to start from an analysis of the use case.

Are these your own products, or do you resell someone else’s software?

They are products developed by PCDUE. We design them, we write them and we maintain them: that means when a change or a particular integration is needed we can make it, instead of raising a ticket with a supplier abroad.

All FAQs

Ready to begin?

Tell us the process you want to improve. We will review your request and help you find the best path.