Immediate answers, at any hour
Questions about services, opening hours, coverage, procedures and terms get an answer in a few seconds, at night and on the days you are closed as well.
Most people who visit a company website have one specific question: whether you do a certain thing, whether you cover their area, how long it takes, how to get started. If the answer is not there within thirty seconds, that person closes the page and goes to look for it somewhere else. The contact form does not hold them: it asks them to write, wait and hope.
MyBot answers straight away, with your own company information and not with generic phrases. And when the conversation shows real interest, it collects the contact details at the right moment, while the person is still there.
The control panel
This is where you configure the assistant: name, language, tone, the content it learns from and notifications. Without writing code.
How it works, step by step
An example conversation, the way it goes on your site.
Hi, how can I help?
Do you also provide support at our office?
Yes, we work both remotely and on-site. Would you like to leave your details so we can get back to you?
Type a message
- It reads the question It works out what the visitor needs, even when the question is typed in a hurry or imprecisely.
- It searches your information It answers with the content you have approved. If it does not know something it says so, it does not make it up.
- It captures the lead When the enquiry is worth it, it asks for a contact detail and hands it to you with the context of the conversation already attached.
What it does
Trained on your content
It learns from your texts, documents and pages. It talks about your business in your language, and when it does not know something it says so instead of making it up.
Contacts collected at the right moment
When the conversation points to real interest, it asks for the details and hands them over complete with what the person was looking for.
Designed with security first
Developed following security by design principles, with data processing in line with the GDPR and European infrastructure.
Where it works best
It pays off most on sites where people arrive with a specific question in mind.
- Sites that get the same questions every day
- Businesses with office hours and visitors at all hours
- Services with terms to explain before the contact
- Sectors where the customer compares several suppliers
- Businesses that get off-target enquiries to filter
- Sites with a lot of information spread over too many pages
Support
Frequently asked questions
Can you build an AI assistant for customers and external users?
Yes. An external AI assistant can answer frequently asked questions, guide users to the right service, collect requests, qualify leads and improve the digital experience.
Can AI be built into a company website?
Yes. AI can be added to a website through virtual assistants, advanced chatbots, lead capture systems, intelligent search engines and navigation support tools.
Can AI help qualify sales leads?
Yes. An AI assistant can ask targeted questions, collect initial details, understand the type of request, tell interested customers apart from generic contacts and prepare useful information for the sales team.
Can AI help handle customer requests?
Yes. It can read incoming requests, classify them, retrieve information, prepare draft replies, set priorities and suggest handing over to a person when needed.
Can AI help customer service?
Yes. It can answer frequently asked questions, classify tickets, suggest replies, retrieve information from internal documents and reduce the workload from repetitive requests.
Can AI reply to customer messages automatically?
Yes, but it has to be designed carefully. In many cases it is better to start with drafts supervised by a person, and only later consider automatic replies for simple, repetitive, low-risk requests.
Can AI help handle large volumes of messages?
Yes. It can classify messages, set priorities, spot recurring topics, prepare replies and help the team deal with more requests in less time.
Can AI use past conversation history?
Yes, where this is technically possible and the handling of data is configured correctly. Conversation history can help the AI understand the context better, but it needs care over privacy, permissions and security.
What is an AI assistant for customer service?
It is a system that supports the customer service team by answering frequently asked questions, classifying tickets, suggesting replies and retrieving information from company sources.
What is an AI lead generation system?
It is a tool that helps collect, qualify and organise sales contacts, separating genuinely interesting enquiries from generic ones.
What is MyBot?
MyBot is an AI assistant for websites, designed to answer users, capture sales opportunities and improve the browsing experience.
Is it different from an ordinary chatbot?
Yes. It does not just show predefined answers: it can be set up on the business’s real content, such as website pages, FAQs, documents and information materials.
What content can it use to answer?
It can use website content, FAQs, company documentation, sales materials, service pages and information provided by the business.
Can it help collect contacts?
Yes. It can collect requests, contact details and useful information, turning website visits into better qualified sales opportunities.
Can it cut down repetitive emails?
Yes. By answering the most common questions directly on the site, it can reduce generic email enquiries and take work off the team.
Can it guide users to the right service?
Yes. It can interpret the request and suggest the most suitable page, service, contact or next step.
Is it useful for websites with many services?
Yes. When a site has a lot of pages or services, an AI assistant helps users find what they are looking for quickly.
Can it be used to qualify leads?
Yes. It can ask targeted questions, collect initial information and help the business work out whether an enquiry is commercial, technical or informational.
Can it be tailored to the company’s tone of voice?
Yes. It can be set up to answer with a tone, a style and a level of detail that match the brand and the type of customer.
Can it work outside office hours?
Yes. An AI assistant on the site can answer when the team is not available, collecting requests and useful information.
Do I have to change the whole website to install it?
No. It can usually be added to the existing site, after looking at its structure, the content available and the goals of the project.
Which businesses get the most out of it?
It is useful for businesses that receive recurring enquiries, have a lot of services to explain, want to increase leads or want to improve the user experience on their site.
All AI solutions
Ready to begin?
Tell us the process you want to improve. We will review your request and help you find the best path.